NEW: Specialized Telephone Conversation Program for Secretaries.

Communicating by phone is both essential and a serious obstacle. This program concentrates on using the language in telephone-specific situations.

People have difficulty communicating over the phone in a foreign
language because hearing perception is reduced, there is neither eye
contact with the other person, nor awareness of body language.
Additionally, each language has its own unique telephone expressions.

This program not only teaches the ability to communicate effectively
over the phone in the foreign language, but also provides the
self-confidence to do so.

This program
is available in English, French and German